Alexx Campbell and Daniela Urban Discuss Delays in Unemployment Benefits Appeals Process with the SF Chronicle

November 14, 2020
Due to "widely criticized bottlenecks in processing unemployment applications during the pandemic deluge," the Employment Development Department (EDD) has been slow to send denial notices to Californians seeking unemployment compensation, significantly delaying critical appeals processes for those who are wrongfully denied benefits. Due to delays, many applicants are not being paid or receiving their determination notices. "'They are sitting in limbo,' said Daniela Urban." Furthermore, those who have been through the appeals process note that the process is fairly "cumbersome." "'All the correspondence is through the mail or by fax,' said Alexx Campbell, a staff attorney at Legal Aid at Work in San Francisco. 'Most people don’t have access to a fax machine. It’s quite miserable for people.'"
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